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Genuine Windows 7 says it’s not genuine all of a sudden, what’s up with that?


Question by: Nicandros Drockeg

I tried to open a program and it said this:

“Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.”

On the desktop, in the bottom right hand corner it says:
“Windows 7
Build 7600
This copy of Windows is not genuine.”(This was not there before, I had this computer for almost a year now.)

I know for a fact that it is, and I believe it may be because of the virus issues I have been dealing with.

I’ve recently gotten rid of win32.agent.pz with ComboFix. It ran better for a while but now it sucks again. I’ve ran Comodo Anti-Virus and also Spybot Search and destroy.

And some recent files I saw in system32 are
•fntcache.dat
•7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
•7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

I think I also have a virus called ircbot, which nothing is helping with.

Is there away this can be solved?
Will I have to get a new computer? (if so, will I be able to transfer my documents and such over to a new one without infecting the new one?)

This is another thing that looks suspicious that I had found
c:/32788R22FWJFW

The programs I can’t open are Windows Movie Maker, Internet Explorer, and Power Director Express. Uggh!
Part of my description got cut off. The file name looks like this though, all as one line.

7B296FB0-376B-497e-
B012-9C450E1B7327-5P-0
.C7483456-A289-439d-8115
-601632D005A0

@Ben. Dang It! Mother makes fabulous fudge! I think I may have that problem and the virus problem. I think I may have to buy the new copy of windows. :/ At least there’s humyo.com :D
@greygeek. Cool story.

Answer by Ben
I had a similar problem. Microsoft released an update for Windows that checks if you have genuine Windows. If you don’t, your desktop goes black and Windows continuously bugs you about it. This update actually caused a lot of false-alarms, especially with retail versions. Unfortunately, I had to end up buying a real Windows license from Microsoft because it turned out that mine wasn’t actually real. If you purchased the software from a retail company, you probably need to buy a new license from Microsoft. :( But in your case, a virus could be a possibility. Some top-notch free anti-virus programs are Avira Antivir and Avast Free Antivirus. Give those a shot and see if it solves your problem.

Answer by GrayGeek
Okay let’s be honest here. You know and I know that you have a pirated copy of Windows 7. A recent update from Microsoft hosed your illegal copy as it was intended to. So guess what, thief, you now have to actually pay for Windows. You pirates make me sick. You steal software and then have the balls to whine when it stops working.

Answer by Josh
Reason for this error is problem with permissions in some registry keys. The Network Service account must have full control and read permissions over HKU\S-1-5-20 registry key. Two methods to resolve this issue is either disabling the policy setting or editing the permissions to provide the required permissions. for detail : http://windows7.iyogi.net/support/windows-7-not-genuine-fix

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